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FrequentlyAskedQuestions
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How does Sage operate in North America?The Sage Group, plc. (London: SGE.L), reaches a global client base that numbers 5.7 million SMB customers worldwide. It serves these businesses through more than 14,800 employees in operations in North America, the UK, France, Germany, Portugal, Spain, Switzerland, South Africa, Australia, and Southeast Asia. By the end of fiscal year 2007, the North American revenue of Sage was $1.01 billion.
In North America, Sage serves small companies with 25 or fewer employees, and midsized companies with up to 2000 employees. In serving these companies, Sage encompasses the following divisions and brands, organized by customer focus:
Business Management Division. The Business Management Division serves small and midsized businesses with core business management applications for accounting, enterprise resource management, customer relationship management, and other needs.
Located in Pittsburgh, PA, the Sage ERP X3 business unit is part of the BMD division in North America. Sage ERP X3 is also distributed through Sage locations and partners in Europe, the Middle East, Asia and Africa.
Industry & Specialized Solutions Division. The Industry and Specialized Solutions Division serves the industry-specific needs of the construction, real estate, and nonprofit industries as well as the employer-focused needs of SMBs.
Payment Solutions Division. The Payment Solutions Division provides merchant services for retail, business-to-business, and e-commerce businesses in processing customer transactions through credit cards, debit cards, and checks.
Healthcare Division. The Healthcare Division serves the business automation needs of medical practices with Integrated Electronic Health Records, EDI applications, and management systems including Intergy by Sage EHR. How many customers are using Sage ERP X3?More than 2,000 companies worldwide are using Sage ERP X3 in more than 5,000 sites. Sage ERP X3 is distributed by more than 150 partners, resellers and Sage companies worldwide. For what kind of business has Sage ERP X3 been designed?Sage ERP X3 is a fully-integrated ERP solution covering all the areas of financial management, inventory, purchasing, sales, CRM and manufacturing. It has been designed to ideally fit the needs of mid-sized manufacturers and distributors, ranging between 100 and 1,000 employees. However, it is a highly flexible product that scales from 5 to 500 users and can be implemented in smaller companies managing complex operations, as well as independent units of larger enterprises. What's the cost of Sage ERP X3?Sage ERP X3 is priced by concurrent user (users accessing the system simultnaneously). All the software functions are available for the price of a single license. The total cost of your project may vary depending on the scope of your project and the implementation services you need, but the integrated software design and its ease of parameterization make Sage ERP X3 one of the most competitive products for mid-sized implementations. You may contact us for a personalized quote of your project. Does Sage have Sage ERP X3 resellers in North America?In North America, Sage ERP X3 is distributed both directly by Sage and through a network of partners selected for their business operation knowledge, technical skills and the quality of their services. This dual approach is essential for Sage to remain very close to our midsize customers' requirements as well as to offer a reactive service to companies all over North America. Can Sage ensure worldwide implementation of my business solution?Not only does the Sage ERP X3 solution provide your business with built-in international capabilities, meeting the regulations and business requirements of multiple countries. But we also ensure implementation and support in most of the countries where Sage is established and through our network of worldwide resellers. Contact us to get more information about international support. Is Sage investing in future releases of Sage ERP X3?Sage invests more than 20% of the Sage ERP X3 product line worldwide revenue in R&D and more than 900 professionals are dedicated to Sage ERP X3 activities within the Sage Group. We issue one major release of Sage ERP X3 at least every 18 months. The newest major version - version 5, delivered January of 2008 - is being released by Sage in 35 countries. It introduces new ergonomics, enhanced Microsoft Office integration, functional evolutions in business intelligence as well as advanced workflow capabilities. Is there a Sage ERP X3 user group in North America?The annual Sage ERP X3 User Conference gathers most of the North American users. The user conference is also a place where user groups submit new requirements to the Sage ERP X3 R&D representatives. In addition to the conference, users frequently exchange within 5 industry-focused user groups for chemicals, food & beverage, life sciences, wholesale trade and hard goods manufacturing.
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(c) 2008 - Sage ERP X3 Software for Mid-Sized Businesses |
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